Position: Business Analyst
Client: State of South Carolina (Clemson Univ.)
Location: Anderson, SC
Duration: 3 months
Please note: Full completed Professional References (2-3) are required upon
submission of candidates for this position. Providing the name and contact
information of the references only will not be accepted.
Through impeccable oral and written communications skills, the Business Analyst (BA)
will provide business requirements analysis and develop/maintain supporting project
documentation throughout the Software Development Life Cycle (SDLC).
DAILY DUTIES / RESPONSIBILITIES:
The Business Analyst (BA) is responsible for understanding, refining and translating
the State?s business requirements for the development and maintenance of its
MMIS/MEDS systems. The BA will assist the State by written translation of desired
software functionality into well-documented and organized meeting notes, question
and answer documents, thorough user stories and the resulting functional design
specifications (FDS) documents.
Additionally, the BA will assist the State in developing Acceptance Criteria in a
way that can be easily adapted to existing software rules engines and structured in
a manner that is scalable and sustainable. The BA will work with the team?s business
owners, software developers, Technical Communications and project teams to meet
these goals and maintain a documented history of every project he or she is
Duties and skills include:
? Knowledge of business processes
? A business-oriented vision
? Proven successful strategic planning
? Proven successful user story development
? Business writing expertise (ideally with available samples)
? Experience developing system processes, standards, and strategies
? Ability and desire to educate and train team members in effective system use
? Ability and desire to train team members in effective ?Acceptance Criteria?
? Advanced skills in Microsoft Word
? Advanced skills in Microsoft Visio
The BA must possess significant practical experience with the development of
business process models and software rules as well as requirements and knowledge
base documentation. The BA will help lead the team in transitioning toward a
significant process transformation and through this effort will work closely with
other BAs, business owners and our development team to implement a strategy that
will contribute to our ongoing success, while also making a significant impact on
the culture and approach to software development and system implementation. The
successful candidate will recognize that the changes contemplated in this project
are much more significant than just the system/technology changes and be able to
assist the project?s leadership in facilitating material change to organizational
culture, processes and systems/technology.
The BA will play an integral role in knowledge base documentation that will support
and enforce evolving best practices, project history and team standards.
The Business Analyst role has three major components:
1. Establishing and documenting requirements for user stories.
2. Writing system design and rules (acceptance criteria and FDS documents) for
3. Conducting and documenting rigorous system analysis and information gathering for
system customization, and participating with the business (SC DHHS), project
leadership to influence process, culture and system transformation.
Candidates must display excellence in all above three areas.
? Demonstrated excellence in online documentation development and maintenance.
? Demonstrated experience as change agent/leader for major process/system
? Experience and relentless focus on performance-based process management including
ability to recognize key metrics.
? Demonstrated experience using business process modeling as a tool for
organizational and process transformation.
? Experience using modern commercial rules engines.
? Experience developing requirements and translating them to various audiences, from
business to development.
? Understanding of IT development lifecycle processes including experience working
in agile and waterfall environments.
? Superb written and oral communications skills, including the ability to
effectively interact with software developers and system administrators.
? Impeccable integrity. This project will have very high visibility and will impact
significant expenditures of public funds. Candidates must be confident with their
abilities to make correct decisions and the courage to speak out when necessary.
? Willingness and ability to effectively engage with people and organizations on a
? Knowledge and experience with IBM Curam (HCR and CGIS) or alternate social
? Knowledge and experience with modern commercial rules engines
? Knowledge and experience with agile methodologies
? Knowledge of healthcare insurance principles and processes
? Medicaid eligibility system/business operations experience
? Medicaid Management Information System (MMIS) experience
? Medicaid operations experience
? Public sector and/or academic environment experience is a plus
Bachelor's degree in a technical, business, or related field.
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